Accessibility Statement

This website is run by The Teaching, Learning and Employability Exchange, University of the Arts London (UAL). This accessibility statement applies to the Digitally Enhanced Learning (DEL) conference website.

This website uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. We have also used other technologies including JavaScript on certain areas of the website.

We commit to ensuring this website is as accessible as possible and we want as many people as possible to be able to use it. This means that you should be able to:

  • access the website regardless of the device and browser you are using
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also tried to make the website text as easy to understand as possible although we recognise we have more work to do on this.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of the website are not fully accessible:

  • This site uses iFrames for embedding videos and reCaptchas which may have ambiguous links due to elements not having the appropriate aria role and elements with insufficient contrast.
  • The embedded videos on the webinars page do not have captions or transcriptions.

Feedback and contact information

If you need information on this website in an alternative, more accessible format please contact Hannah Hyde (

Please include details of the content you need and the required format or the service you are trying to access. We will then work to get you what you need.

We aim to provide you with an initial response within two working days and will provide clear information about how we will deal with your request.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Hannah Hyde (

We aim to provide you with an initial response within two working days and will provide clear information about how we will deal with your enquiry or complaint.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

For information about contacting us by phone or to arrange a visit to our offices, our contact details are:

Teaching, Learning and Employability Exchange
University of the Arts London
272 High Holborn
London WC1V 7EY
United Kingdom

+44 (0)20 7514 6000

Monday - Friday 8.30am - 5pm

More information about accessing our buildings is available from AccessAble.

Technical information about this website’s accessibility

UAL is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Embedded videos do not have captions. This fails Success Criterion 1.2.2 Captions (Prerecorded) (Level A). We plan to add captions to all of our videos before January 2021.

Content that’s not within scope of the accessibility regulations

  • iFrame content that originates on another site cannot be edited by us and so any accessibility issues that may result are not within our power to fix.

Preparation of this accessibility statement

This statement was prepared on 29/09/2020. This website was last tested on 29/09/2020. The test was carried out by ourselves.

We used the following automated accessibility tools to test a sample of pages of our website. These included:

  • WAVE from WebAIM
  • Axe from Deque

The selection of pages we tested were:

  • Landing page
  • Conference theme page
  • Keynotes page
  • Personal profile page
  • Webinar Page
  • Submit page